Service Delivery Network (SDN) Helpline Implementation Feedbacking
By: Ian Celebrado
SDN Helpline Feedbacking was conducted last January 25-26, 2018 at Luciana Convention Center, Butuan City.
It aims to bridge Health Service Concerns of the people of Caraga Region (Caraganons) to appropriate facilities or authorities.
We invited the Chief of Hospitals, Municipal Health Officers, Nurses to deal with the issues and concerns raised to the Helpline and provide solutions they implemented on their health facility.
The following classification of cases raised to SDN Helpline :
Hospital Bills , No equipment/medicine available , Blood needs, Unavailability of blood in health facility, Unavailability of animal bite anti-rabies vaccine, Scheduling of giving of anti-rabies vaccine and other concerns (Transport service , Lack of Health care provider , Provide free Training to health care provider).
It was also attended by ARD Dr. Cesar C. Cassion, LHSD Chief Dr. Erneso E. Pareja, RLED Chief Dr. Glenn H. Tiangha and our SDN Team Leader Dra. Gerna M. Manatad and Dra. Glee D. Valenzona, as the vice team leader.